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Verify the first scan

Devices

  1. Open Fleet in the Bridge. The device appears with its client, score, and Last scan time.
  2. If it isn't there after a few minutes, check the device:
Get-ScheduledTaskInfo -TaskName 'Trimtab Lookout Scan' | Select-Object LastRunTime, LastTaskResult
Get-ChildItem C:\ProgramData\Trimtab\output\outbox
  • LastTaskResult of 0 means the scan ran successfully.
  • An empty outbox folder means every result uploaded. Files waiting there mean the device can't reach the Bridge yet. See Troubleshooting.

Tenants

  1. After approving access, select View tenant. The first scan usually finishes within two minutes.
  2. If the score doesn't appear, select Scan now and refresh after a minute.
  3. If the Exchange checks show not evaluated, finish enabling Exchange checks.

Review with the client

Open the device or tenant, start with High severity findings under Needs attention, and use Correct course to plan fixes. Full report produces a printable copy to share.